I bought a set of PA h4 conversions on 6 sept of this year. It took over a month to ship out and another 2 weeks for it to arrive. I had a cracked lense and couldnt wait any longer. I bought a set of lights form rallylights and they arrived in 2 weeks, BEFORE my PA ones. When the PA ones arrived, I had them returned to sender, never opened them, never accepted them at the post office. After a couple weeks, I called to inquire about wether or not my returned items had been recieved, i got an email back saying yes they had arrived the day before. I then asked for my refund by email, never got a response, called 5 times left 2 messages. Never got a call back. Emailed again, finally got a reply saying I never bothered calling them and its my fault for the poor communication. They claimed they called me and left a message?? Ok never recived one?
"We can refund the order minus shipping charges paid and restocking fee no problem" is what they replied with. Well it is november and im still waiting.
Lets put these guys out of business because enough of us have dealt with their terrible service. Im out 60 us for these lights that I dont have, Im just trying to inform ppl about the troubles of PA so this dosent happen to anyone else.
Background info.
Sep. 6, 2006 Payment To Probe Addiction Completed
Payment Details
Total Amount: $59.99 USD
Currency: U.S. Dollars
Transaction ID: 87690448D26133301
Quantity: 1
Item/Product Name: 93-97 Ford Probe H4 Headlight Conversions Shipped in the US
Item/Product Number: XTC-H4C
USPS tracking number: CP03 9851 423U S
"We can refund the order minus shipping charges paid and restocking fee no problem" is what they replied with. Well it is november and im still waiting.
Lets put these guys out of business because enough of us have dealt with their terrible service. Im out 60 us for these lights that I dont have, Im just trying to inform ppl about the troubles of PA so this dosent happen to anyone else.
Background info.
Sep. 6, 2006 Payment To Probe Addiction Completed
Payment Details
Total Amount: $59.99 USD
Currency: U.S. Dollars
Transaction ID: 87690448D26133301
Quantity: 1
Item/Product Name: 93-97 Ford Probe H4 Headlight Conversions Shipped in the US
Item/Product Number: XTC-H4C
USPS tracking number: CP03 9851 423U S
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